FAQs

1. Cash on Delivery (COD)
2. Direct Bank Deposit
3. Easypaisa/JazzCash

Yes, Tana Bana Fabrics offers cash on delivery in Pakistan.

Order processing takes 1 to 3 days based on the product nature (customized orders are exempted). Shipping time varies depends upon the customer's location.

Shipping usually takes 1 to 5 working days in Pakistan and 4 to 28 days internationally.

Shipping cost depends upon the customer's location.

• The total Rs. 200 charges applied on the order of equal or less than Rs. 2999/- in Pakistan.
• We offer free shipping in Pakistan, if order is equal or more than Rs. 3000/-
• International shipping charges varies upon the customer location and selection of courier service. Currently we offer international shipping through DHL, TCS and LCS

As soon as your order is shipped, you will receive an email including tracking id and tracking link.

If you do not receive it then contact us info@tanabana.com.pk or WhatsApp +923054440012

You can find our return and exchange policy at Return & Exchange Policy

If one wants to initiate return or exchange, customer needs to contact our support team info@tanabana.com.pk or WhatsApp +923054440012

One should not receive the parcel if it is open or looking damaged.

But if product is defected or damaged we will arrange a replacement or return based on the current condition.

International shipping will be initiated only if customer paid in advance. Tana Bana Fabrics is not responsible for any custom duty, parcel damage, lost, or any other issue caused by courier company.

Yes you can cancel or modify the order until it is dispatched.

Yes, visit our